***NOTICE*** Is your tracking number saying it won't arrive until after Christmas? Did you order before our guaranteed cutoff for USPS & UPS 3-Day?
We understand how frustrating this can be. As of 12/22/2020 5:00PM EST, customers have been seeing tracking arrival dates change by the hour.
If your order was placed before:
USPS Standard - 12/18/2020 12:00AM
UPS 3-Day - 12/20/2020 12:00AM
Then we please ask you to keep the faith, as we are hopeful your shipment is still on schedule to arrive in time even when tracking is saying otherwise.
If for any reason your shipment doesn't arrive under the tree in-time for Christmas, email firstname.lastname@example.org and we will help make it right.
In the meantime, please watch this message from our CEO:
2. Print out the certificate at home.
3. Wrap it in a mystery box.
4. Blame us, the elves or our shipping providers for the late gift as your friend or family member unwraps the gift.
For any additional customer service related questions or issues please contact email@example.com. Thank you for being a valued Grypmat customer!