Below you can find answers to some of our most common questions.
Product Related Questions
What’s the difference between the Grypmat Plus and the Grypmat Pro?
The Grypmat Pros are the original Grypmats. Designed for professional mechanics, they will hold up to abuse day in and day out. They are designed to hold all of your tools and bolts and they will stand up to all the major chemicals you can throw at them. In short, the Grypmat Pros are designed for the professional, 6-days-a-week mechanic.
The Grypmat Pluses were designed based on feedback we received from the DIY and automotive community. They are a few inches smaller than their Pro counterparts and have been redesigned to help you on your weekend projects. The small can now fit a few of your hand tools and your smaller pieces, making it the perfect companion for any small job you need to tackle. The medium has also been remodeled so that the small now fits snugly inside the large pocket of the medium. The corner pockets were also designed to hold a standard 12-ounce can, helping fight off “dehydration” while you are out in your garage.
Which size should I get?
Every Grypmat brings its own value to your workflow. First, it helps to assess your typical jobs and what they entail.
If you intend on using your Grypmat 5, 6, or even 7 days a week for all sorts of jobs, we definitely would recommend the Grypmat Pros. Designed to be as tough as you are, the Grypmat Pros will be by your side day in and day out ready to help you tackle every task. If you are more of the tinkerer, DIYer, or weekend mechanic, the Grypmat Pluses may be your best bet. Designed with you in mind, they will hold everything you need for your smaller, one-off jobs.
Now that you have that sorted out, the next question is, “which size should I get?”
- Do you typically just need a hand tool and a few fasteners? The Small Plus sounds like your best option.
- Do you work with a ton of small tedious hardware pieces? The Small is for you.
- Are you typically working with a hand tool and some hardware? A Medium will suit you perfectly.
- Working on big jobs with multiple tools and hardware and you can’t afford to lose any of it? Go with the Large or perhaps the Trio pack of all three.
What are these things made of?
Industrial grade silicone polymer with some secret ingredients in there to make it extra grypy. The Grypmats are heavy duty. Their unique formula makes them tough as can be.
How long will these Grypmats last me?
A lifetime if you let them. These mats are just as tough as you are. We are so confident in their toughness that we back it up with a lifetime warranty. Unless you’re cutting into them or soaking them in an acid bath you’ll have these things forever.
Are they resistant to chemicals?
Absolutely! From MEK, Skydrol, JP8, Hydraulic Fluid, Bleach, Acetone, Xylene and more... you name it, we’ve probably had the team test it.
Are they resistant to heat and cold?
You bet! We have rated all our products up and -65°F (-54ºC). All of the products in our PRO line are rated up to 500ºF (260ºC), and all those in the PLUS line are rated up to 356ºF (180ºC).
What colors do you offer?
The Pros come in Grypmat Orange (aka safety orange) and the Pluses come in Neon Green. The bright colored mats make visibility of your valuable tools and hardware the focus.
I lost my Grypmat, what do I do now?
Woah. It’s neon, come on! Unfortunately, our warranty does not cover misplaced Grypmats so your best bet is to order a new one.
Where are Grypmats made?
Grypmats are produced offshore and warehoused locally in Columbus, Ohio.
Are there magnets in them?
Nope, no magnets! Grypmats keep your tools in place on almost any surface with only a combination of friction and suction.
Usage Related Questions
I received my Grypmat and it won’t stick to anything, what do I do?
Don't worry, this is perfectly normal for Grypmats just out of the box.
Chances are your Grypmat has collected a thin layer of dust on the bottom from sitting in a box on it’s journey to your doorstep. All you have to do is take a clean rag with some soap and water and wipe it down. You can towel dry it or let it air dry, either way, once it is dry, you'll be good to go.
In fact, it's good practice to give your Grypmats a quick wipe down every time you go to use them.
How do I clean my Grypmat?
Soap and water will work great for most of your messes. If there are some pesky oils left over, feel free to use a little brake cleaner, or something similar, to get them off.
Ordering & Shipping
How much is shipping?
On all domestic orders, shipping is free. For international orders, the rates will be reflected upon checkout. For European customers, you can also check out our UK-based distributor Airpart Tool Supply
Where does Grypmat ship to?
We ship to most countries in the world! For international orders, any taxes, duties, or customs fees are the responsibility of the buyer.
How long will it take to get my Grypmats?
Orders ship from our warehouse in 1-2 business days. Depending on your location, domestic orders will arrive within 5-7 business days from order. International orders will arrive typically within 7-10 days.
Why do I have two shipments for my order?
The Pluses and the Pros are currently warehoused in two different locations. If you placed an order with both Plus and Pro products, they will be shipped separately.
Where is my Order?
If you never received any confirmation email, please send an email to firstname.lastname@example.org so that the team can get everything squared away as quickly as possible.
If you received a confirmation email but no shipment email, that means our warehouse is still working on your order. Feel free to shoot an email to email@example.com if you want more information and we will be happy to look into your order. All that we ask is that you include your order number somewhere in the email.
If you received a shipment email, we recommend first looking at the tracking information. Once the product leaves our warehouse, we are at the mercy of the shipping companies just like you. If some issues popped up with the shipment, we will happily work with you to try to figure out where the order is and what we can do to fix it. As always, you can reach out to us at firstname.lastname@example.org. Again, all that we ask is that you include your order number in the email.
Is your product on Amazon?
Absolutely. You can view our Amazon listings here.
Do you offer discounts for bulk orders?
For bulk discount related inquiries please send email@example.com an email with your Name, Business Name, Website, Order Quantity, and product size request.
How do I return my product?
Bummer to hear! However, we understand sometimes our product isn’t the right fit. To get the return process started, send an email to firstname.lastname@example.org that contains your order number and the reason for your return. For more information, you can find our current return & refund policy here.
We’d like to sell Grypmats, do you offer wholesale rates?
For distributor and retailer inquiries please send a message to email@example.com.
Please include your: Name, Business, Location, sales channel focus, and any other information that could help our team.
Company / Press Related Questions
What was it like being on Shark Tank!?
Pretty freaking awesome! You can learn more about the experience from our founder Tom himself in this interview.
Does Tom do speaking engagements?
You bet. You can schedule a time to meet with our Press team here.
What is the best way to get in contact with the Grypmat team?
As a small team, we have found that email is still our best method for making sure every customer’s needs are heard and properly addressed in a timely manner. We ask that you reach out to us at firstname.lastname@example.org and we will get back to you within a work-day. From there, we will be happy to deal with your individual problem in a personalized manner.
Do you sponsor events or race teams?
While we currently are not partnering with race teams, we would love to meet you and hear about future endeavors if sponsorships open up. Reach out to email@example.com to chat some more.
Where is your company’s HQ?
Columbus, Ohio is our home 🧡 ❤️